Like a slow brewing rebel against the establishment, the huge advances in technology development are beginning to evoke a push-back.

Not because we want less of them. In fact, our appetite for better, faster, cheaper technology – software and hardware – can only be described as voracious, and insatiable. More is more.

Rather, it’s because these mechanical and increasingly invasive technologies are leaving us feeling cold, controlled and ironically, disconnected. After decades of building technology to make humans more effective or eliminate the need for their involvement in all manner of tasks, from washing the dishes to assembling cars, we reach a point at which efficiency and automation are no longer enough. It’s become de-humanizing.

Then, earlier this year, Taiwanese dancer, choreographer and inventor, Huang Yi, recorded a dance duet with a robot, accompanied by a solo cellist. As I watched in awe of the machine’s subtle, flowing movements and the clearly emotional connection Yi had to it, I wondered whether I was observing an intimate love story or just some freaky techno-art. And why are we striving so hard to enhance this symbiotic relationship between humans and technology?

Human interaction is a crucial part of business in all sectors, so here at CNS we wanted to investigate what the advantages would be if technology could be made more interactive and human-like from a business point of view. Although there are many down sides of robots taking over a huge amount of occupations, one thing they have never been able to replicate is a human personality, but is this about to change?

It seems we want our technology. And we want it to be more human.