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This week, it’s not a big business that is the victim of a hacking or a scam, but a single Facebook user.

FA Facebook user has exposed an online thief who gained access to his account simply by sending the support team a fake passport to unlock the account. It granted the “hacker” access to Mr Thompson’s personal and business Facebook pages.

Mr Thompson, from Michigan in the US, was made aware of the chain of events that led to the hack in an email from Facebook, headed: “Description of the issue you’re encountering.”
It included this request: “Hi. I don’t have anymore access on my mobile phone number. Kindly turn off code generator and login approval from my account. Thanks.”

In fact that email had not been sent by Mr Thompson but by the hacker. He did not have access to Mr Thompson’s email address or passwords. Facebook replied with a message, advising the impostor to send a photo or scan of their ID to “confirm you own the account”.
That scanned image was also forwarded to Mr Thompson’s email account with the response: “Thanks for verifying your identity. You should now be able to log into your account.” Once the hacker had gained access to the account, he removed all the administrators for the sites and sent Mr Thompson’s fiancee some inappropriate pictures.

Doing business on Facebook

Social Media is actually a pretty effective marketing tool for your business these days. Most businesses and companies have a Facebook page, a Twitter page and a LinkedIn profile. Sometimes these social media outlets can contain sensitive data or information. So it’s just as important to be vigilant with internet safety when you’re using social media as it is to stay safe on your website.

In the case of the scam above, there’s not much you can do to protect yourself, other than act quickly when you know there is a problem. However, it does serve as a stark reminder to ensure you’re doing what you can to protect your business from online scams.