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Solid Support Foundations
CNS IT Support is built upon?
What do you get with CNS IT Support?
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Proactive Support
Regular scheduled monitoring and assessments are carried out with the understanding that prevention is better than cure.
- Rapid Response
We can provide on-site support where necessary. Many of our customers enjoy rapid response via our remote support option.
- Technical Expertise
Our Consultants are Microsoft Certified with over twenty years of tried and tested commercial experience, dealing with both small and large organisations.
- Personalised Site Knowledge
We will take the time and trouble to get to know your site setup and configuration, to understand your specific requirements and where necessary, your specialist in-house software.
- Efficient Procedures
We have standard procedures for reporting, documenting and escalating support incidents.
- No hidden Costs
Our customers appreciate the fact that they do not receive an invoice every time they contact us.
- Reduced Rates
Clients may request agreements on an annual basis in coordination with a retainer for discounted hourly support rates.
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